At Heryerbitki, we work 7 days a week to deliver our fresh flowers to every corner of Türkiye. Our online store is open 24/7, so you can place an order anytime and make your loved ones happy. Below you can find detailed information about our support hours and delivery policy.
For questions or support requests about your order, our Live Help and WhatsApp support line are at your service every day of the week:
Our online store is open 24/7; you can place orders outside support hours as well. For all our contact channels, please visit our Contact page.
You can order flowers through our online store at any time. For orders in Istanbul, Ankara, Eskişehir, Antalya, İzmir and many other provinces, we deliver all orders placed by 18:00 on the same day, free of charge. For areas outside same-day delivery, orders placed by 17:30 are shipped the same day and delivered the next day to many provinces across Türkiye. For shipped orders, you can choose your preferred delivery date.
In areas where we cannot offer same-day hand delivery, your orders are prepared in our special boxes and handed over to the courier the same day. This way, your flowers reach the recipient as quickly as possible while staying fresh. Depending on the courier companies' delivery times, deliveries are made the next day or the next business day.
At Heryerbitki, we also deliver on weekends. On Saturdays and Sundays, your flowers are delivered to the recipient within the delivery window you choose. We also continue to serve during public and religious holidays; for detailed information, you can message us via our WhatsApp support line.
We prepare every order with the freshest flowers and send you a photo of your arrangement for approval before dispatch. With our same-day delivery and next-day cargo delivery across Türkiye, your flowers reach the recipient on time and without any hassle. With more than 500,000 successful deliveries, we guarantee customer satisfaction.